If you are unable to update or download Facebook even on your supported iOS devices, try updating your device to the latest iOS version. If the app is already installed on your device, delete it. Then, open Settings app → General → Software Update → then download the latest version of the iOS. Why can't I move my Facebook app to my phone's SD card? Ask a Question Why can't I re-download the Facebook app on my iPhone? IPhone & iPad App. Apple/iTunes won't help and says I have to contact the Facebook app developer for help. I haven't received any responses to help requests. What are some reasons a video won't upload to Facebook? Update Cancel. If the Facebook app does not let you upload video, you may have a problem with your phone's privacy settings. Other reasons for faulty uploads include uploading videos in an unsupported file type or Web browser, which can cause many issues.
These days, life cannot be imagined without the most popular social networks, such as Facebook, which always tries to improve its service. One of the things they added is the popular Facebook messenger app when people can exchange messages with their Facebook friends. For iPhone users, this app works perfectly almost always, but like any other app, it may become unresponsive. If that happened to you, don’t worry, with several simple options, it will work just fine again. In the text below, you can find 5 ways to fix unresponsive Facebook messenger on iPhone, and one of your favorite apps will work flawlessly again.
See also:5 Ways To Fix Facebook Constantly Crashing On iPhone
5 ways to fix unresponsive Facebook messenger on iPhone
Source: gadgets.ndtv.com
Solution No.1: Restart Facebook messenger
This simple step may be enough. If the app seems frozen, all you need to do is press the home button two times, and once you see the list of apps, find this one, and swipe up to close it, and open it again. Hopefully, it will work just fine.
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Solution No.2: Is your app up to date?
This is one of the most important questions, whenever some of your favorite apps doesn’t work properly. Go to the App Store, and see if there is an update for the Facebook messenger.
Solution No.3: Reinstall the app
Find the Facebook messenger icon on the Home screen. Tap and hold, until an X shows up. Click on it, and the app will be deleted. Go to the App Store, and download and install it again.
Solution No.4: Restart your iPhone
No matter which iPhone model you own, a restart is always a good idea when something like this happens. By pressing and holding the sleep/wake button, you will see the red slider. Just drag it, and turn your device off. Use the same buttons, and turn the phone back on.
Solution No.5: Update iOS
From time to time, you should check if the new iOS version is out. If it is, download it and install it. To do that, go to Settings > General > Software Update.
Additional tips:
It is also important to notice there might be some issues on the server. So, the app may start working just fine after some period of time. You also have the option to report the problem.
If the issue appeared after you installed a new app, the new app may be causing the problem. It is because some apps are poorly coded. Before you download a new app, read the reviews and experiences of other people. If they have reported some problems, avoid installing the app. However, if you already installed it, delete it and see if that will fix the problem.
The last thing you may try is to erase all content and settings. Before doing so, backup all your data. After you have created a backup, go to Settings > General > Reset > Erase all content and settings. When erasing is completed, set up your iPhone from scratch.
We are completely sure these 5 ways to fix unresponsive Facebook messenger on iPhone will do the trick, and the app millions of people use daily will have no glitches.
Facebook’s iOS app doesn’t seem to be having a good week. Yesterday, the app was crashing for many users on launch, but the issue was quickly resolved from Facebook’s end. Today, Facebook released an update to the app (v6.7.1) with “Bug fixes,” but users are unable to download the update from the App Store.
When trying to update on iOS, App Store shows an error saying “Unable to Download App. Facebook could not be downloaded at this time.” A similar error shows up when updating from iTunes on the Desktop that says “There was a problem downloading the artwork for Facebook.”
And as the iTunes error suggests, there does seem to be something wrong with Facebook’s app artwork, as seen on Facebook’s iTunes preview in the browser.
Facebook Won T Download On My Phone
It’s not clear if the issue is with Facebook’s app, or with Apple’s App Store.
If the failed update has resulted in a disabled icon as shown below, a fix is to delete the app and reinstall it again from the App Store. This however doesn’t seem to install the latest version (6.7.1), but at least it works without any issues.
Let us know in the comments below if you’ve been facing the same issue, and whether a clean install fixed the issue.
Update1:
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If doing a fresh install didn’t work for you, this tip suggested by Steve W in the comments below might help you(Thanks Steve!):
You don’t have to delete and re-install. Go into the App Store and touch the circular icon and it will enter the update status again. This time don’t click install and you can keep using it.
Update 2:
You could revert back to the older version of the Facebook app until the issue is resolved. Check this post for the instructions on how to revert back to the older version of an app. It seems to be working for few users.
Update 3:
The issue seems to be fixed now. A number of readers are reporting that they’re able to successfully install the Facebook 6.7.1 update. We were also able to install the update. Thanks everyone!
Let us know if this worked for you.